Women of Kraków: Marta Czapla-Bystrowska (Polish version)

Women of Kraków: Marta Czapla-Bystrowska (Polish version) You plan, you dream, you want to finally go your own way, but … you still find some “BUT”. Do you strive for perfection, to be even more ready to take the first step? Life is leaking through your fingers

How to engage your employees-5 leadership pitfalls

How will I make my employees engaged and responsible? How will I build my brand as a good leader? Under the pressure of achieving goals, KPIs in the routine of everyday duties, the leader often forgets that it is thanks to people, not to numbers, that we achieve the organization’s goals.

3 mistakes in difficult situations with the customer

I have been cooperating with clients from around the world for over 17 years, during which I experienced many difficult situations. It allowed me to work out and prove good practices in building long-term relationships. 

FB Live interview on how to transform the customer complaints into your business growing opportunity (Polish version)

How to tranform customer’s complaints and dissatisfaction with the opportunity to grow your business? Marta Czapla-Bystrowska – mentor and business coach, working upon the Code of Ethics and tools of the International Coach Federation. She empowers people and organizations in personal and professional development and guiding them in going through a change.

FB Live interview on how to challenge the change in life and business (Polish version)

5 steps for an effective change management process in your life as well as career and business. Marta Czapla-Bystrowska – mentor and business coach, working upon the Code of Ethics and tools of the International Coach Federation. She empowers people and organizations in personal and professional development and guiding them in going through a change.